PRIVACY POLICY

 

1. Privacy and Security Policy

The following information on our Privacy Policy reflects the commitment of GRUPO LANTANIA, S.A. (hereinafter referred to as “GRUPO LANTANIA”), with Tax Identification Code A88300405, registered office at Calle Sobrado 2, 28050 Madrid, as data controller, to maintain and guarantee secure commercial relations through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use personal data during the use of our services.

2. Definition of personal data

Personal Data” shall mean any information concerning an identified or identifiable natural person. This includes, but is not limited to, first name, surname, postal and e-mail address and telephone number.

3. Processing and purpose of the data collected

Any personal data you provide when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which the GRUPO LANTANIA uses personal data:

Data collected through contact forms or any other way of communication:

  • Purpose: To be able to respond to the queries raised and to contact the user to resolve the doubts or questions raised.
  • Lawfulness of processing: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
  • Retention period: Data will be retained for the time necessary to answer the questions posed.

Data collected though the subscription to the newsletter:

  • Purpose: To send newsletters to subscribed users.
  • Lawfulness of processing: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
  • Retention period: Data will be retained until the subscription is cancelled.

Data collected through procurement of services:

  • Purpose: To be able to provide the contracted services and to carry them out successfully.
  • Lawfulness of processing: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
  • Retention period: The data will be kept for the time necessary to provide the services contracted by the user, for the time required by the applicable regulations.

GRUPO LANTANIA shall inform all users that the collection of certain personal data is not compulsory, except in the fields indicated otherwise. However, failure to provide such data may prevent GRUPO LANTANIA from providing all the Services linked to such data, releasing us from any liability for the non-provision or incomplete provision of these Services.
The user is obliged to provide truthful information and keep it up to date, and therefore the GRUPO LANTANIA reserves the right to exclude from the services and cancel the service any user who has provided false information, without prejudice to any other actions that may be applicable by law.

Your personal data will NOT be communicated to any other company. In the event that it is necessary to transfer your information to another entity, your express consent will be requested before the communication is made.

4. Security of your personal data

The GRUPO LANTANIA is particularly concerned about guaranteeing the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organisational security measures to prevent any loss or unauthorised use by third parties, for example, our web portals use Https data encryption protocols.

5. Information on the use of cookies

By the mere fact of visiting this website or using the services of the GRUPO LANTANIA, no personal data that identifies a User is automatically recorded. However, we inform you that while browsing the website “cookies” are used, small data files that are generated in the user’s computer and that allow us to obtain the following analytical information:

a) The date and time of access to the web, allowing us to know the busiest times, and to make the necessary adjustments to avoid saturation problems at our peak hours.
b) The number of daily visitors to each section, allowing to know the most successful areas and to increase and improve their content, in order to obtain a more satisfactory result for users and to improve the design of the contents.
c) The date and time of the last time the user visited the website in order to carry out analytical and statistical studies on the use of the website.
d) Security elements involved in controlling access to restricted areas.

For more information, visit our cookie policy.

6. Users’ rights

Where appropriate, all users may exercise any of the rights granted by the data protection regulations, such as the right of access, rectification, restriction of processing, right of erasure (right to be forgotten), data portability and right to object by writing to our data protection officer at dpo@lantania.com. And if deemed appropriate you can file a claim before the Spanish Data Protection Agency.

7. Do you not wish to receive information from us or do you wish to revoke your consent?

Any user may object to the use of their information for the purposes of advertising, market research or satisfaction surveys, and may revoke their consent at any time (without any retroactive effects). To do so, please send an e-mail to dpo@lantania.com. When you receive advertising by e-mail, you may also object from that e-mail by clicking on the link included in the e-mail and following the instructions provided.

8. Changes to the Privacy Policy

Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and know the latest changes that may have been incorporated. In case these changes are related to the consent given by the user, an independent and separate notification will be sent to collect it again.

Should you have any questions or concerns about our Privacy Policy or wish to exercise any rights or take any action in relation to your personal data, please contact us at the following email address: dpo@lantania.com.